Frequently Asked Questions
- How can I contact AV Media – BSF?
You can call us at 1-888-275-7004 or email us at sales@avmediaplace.com - How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. No payment information is collected until entering our secure PayPal checkout center. - What happens after I’ve placed my order?
Your order will be processed and shipped as quickly as possible. - How are products delivered to me?
Your order will ship via USPS first class mail unless you specify USPS priority at an additional charge. - What is your refund or exchange policy?
All sales are final. Exchanges will be accepted for faulty products only. - What if I don’t have a PayPal account?
PayPal is our only payment choice but a PayPal account is not required to check out. There will always be the choice to check out without an account available on the PayPal login page. Please feel free to call us toll free at 1-888-275-7004 if you need help checking out. - How do I interpret the shipping and tax rate shown during my checkout?
See our Shipping and Tax Rate page for complete information.
